Terms of service

Alli® Online Store – Terms of Service

1. Introduction

Welcome to the Alli® Online Store. These Terms of Service (“Terms”) govern your access to and use of our website, as well as the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website or services.

2. Eligibility

To use this website and purchase products, you must be at least 18 years of age and legally capable of entering into binding contracts.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate and up to date. However, minor variations or typographical errors may occur.

Alli® products must be used strictly as directed and in accordance with the instructions provided with the product.

Weight-loss results may vary based on individual factors, including diet, lifestyle, metabolism, and adherence to usage instructions.

4. Medical Disclaimer

Alli® is not intended to diagnose, treat, cure, or prevent any disease. You should consult a qualified healthcare professional before starting any weight-loss program or using Alli®, particularly if you have an existing medical condition or are taking medication.

5. Orders & Payment

All orders are subject to acceptance and product availability. We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Prices are displayed in the applicable currency and may change without prior notice. Payment must be completed at the time of purchase using approved payment methods available on our website.

6. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery timeframes are estimates only and may vary due to factors beyond our control.

We are not responsible for delays caused by courier services, customs processing, weather conditions, or incorrect shipping information provided by the customer.

7. Returns & Refunds

Returns are subject to our Return / Cooling-Off Policy. To qualify for a return, products must remain unopened and sealed, unless they are faulty or damaged.

Refunds are processed after the returned item has been received and inspected. Please refer to our Returns Policy page for complete details.

8. Use of Website

You agree not to misuse this website in any manner, including but not limited to:

  • Attempting to gain unauthorized access to systems or data

  • Transmitting viruses or harmful code

  • Engaging in fraudulent or unlawful activities

All website content, including text, graphics, logos, images, and trademarks, is the property of Alli® or its licensors and may not be reproduced, distributed, or used without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Alli® shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your personal information is processed in accordance with our Privacy Policy, which explains how we collect, use, and safeguard your data.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which the business is registered, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact our customer support team using the contact details provided on our website.